DIAGNOSIS OF STAGES AND THE OCCURANCE OF RESISTANCE OF HUMAN FACTOR AGAINST ORGANIZATIONAL CHANGE
IVAYLO STOYANOV
Abstract
Resistance to organizational change needs to be properly diagnosed and effectively managed by senior management of the organization. In the process of change arise various stages in the behavior of the human factor, which shows the level of resistance and the emotional state of the people. They are an important indicator for the analysis of the problem situation (level of resistance) and the choice of appropriate techniques to limit or ignore it.
Keyword(s)
human factor, organizational change, resistance, management.
JEL:M1; M12
References
Kubler-Ross, E (а). On Death and Dying. Taylor and Francis Publishing, 2005, pp. 33-124
Kubler-Ross, E (б). Kessler, D. On Grief and Grieving: Finding the Meaning of Grief Trough the Five Stage of Loss. Scribner Publishing, 2005, pp. 7-28
Hultman, K. The Path of Least Resistance: Preparing Employees for Change. Learning Concepts Publishing, 1979
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