FEATURES OF THE CONFLICT OF MANAGEMENT INTERESTS
IVAYLO STOYANOV
Abstract
The conflict shows the negative side of human relations in the organization. Some authors seek to investigate the process of stress and tension in human behavior. In article we argue with thesis that conflict vary widely. These are defined by the action of human factors and confrontation in the management process. This required specifying the particulars of the conflict of management interests – phases flow and guidelines to combat it.
Keyword(s)
conflict, managers, management interests
JEL: M1; M12
References
Ангелов, К. Мениджмънт. МП Издателство на Технически университет – София, 2007, с. 196-197
Андреева, М. Ситуационен подход и ситуационно управление. Издателство “А Group”, 2011, с. 156-165
Георгиев, Н. Конфликтът в бизнесорганизацията. Библиотека “Стопански свят”, Брой 72. Издание на СА “Д.А. Ценов” – Свищов, 2005, с. 11-25, 135-144
Гордеева, А и кол. Управление НКО: ставка на доверие. Советы руководителю (е- версия, PDF). СПб, 2008, с. 85-89
Каменов, К. Власт-поведение и себедоказване на мениджъра. // Диалог, бр. 4, 2007, с. 15-24
Каменов, К. Поведенческа адекватност и управленска устойчивост. Издателство
“Абагар”, 2008, с. 6-17
Каменов, К. Има ли логически потенциал създаването на теория за контролираното връщане назад. // Бизнес управление, бр. 4, 2003, с. 5-14. 19
Borisoff, D., Victor, D. Conflict Management: A Communication Skill Approach. Allan and Bacon Publishing, 1997
Furlong, G. The Conflict Resolution Toolbox: Models and Maps for Analizing, Diagnosing and Resolving Conflict. John Wiley and Sons Publishing Canada, 2005
Katz, N., Lawyer, J. Communication and Conflict Resolution Skills. Kendall Hunt Publishing, 1985
Kindler, H. Conflict Management: Resolve Disagreement at Work. Axzo Press Publishing, 2009
Pace, R. Organizational Communication. Prentice-Hall Publishing, 1983, p. 59
Scannell, M. The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration. McGraw-Hill Publishing, 2010
Schmidt, S., Kochan, T. Conflict: Toward a conceptual clarity. // Administrative Science Quarterly, 1972, Vol. 17, pp. 359-370
Thomas, K. Conflict and conflict management, pp. 889-935. In. M. Dunnette (Ed.) Handbook of Industrial and Organizational Psychology. Rand Mcnally Publishing, 1976
Wall, J., Callister, R. Conflict and its management. // Journal of Management, 1995, Vol. 21, pp. 515-558
Ward, M. 50 Essentials management Techniques. Gower Publishing, 1999
Full Text: PDF ( Bulgarian)